When you call with an issue, talk to someone who already knows your ERP system.
It is frustrating to call for support and get someone who needs time to “catch up” on your account before they can help you. At AP Commerce that scenario just doesn’t happen. Your support is handled by the same team that worked with you during the initial sales and implementation. They already know your system which saves you time and money – Get the answers you need to quickly get back to smooth operations.
We have never had a failed implementation. There’s a good reason for that.
AP Commerce provides a proven project implementation plan that is unique to our team. We offer clear communication on where we are in the project so you always know what’s next. Up until this day, we have not had a single failed implementation. We maintain our skills so we can continue to make this claim. Our promise to you: we always take full responsibility for your ERP system and will never leave you behind.
Our founder is a Microsoft Most Valuable Professional (MVP)
Alex Chow has earned Microsoft’s MVP status for several years in a row. MVP is an individual that has been selected to receive an annual award for outstanding contributions within communities that utilize Microsoft technologies. What this means to you is that we know what we are doing. AP Commerce is right-sized so we don’t have a lot of hoops to jump through to get you the answers you need. We’re not so large that we forget you and we’re not so small that we’re too busy to serve you.
When things change (and they will), we’re here for you.
Rest-assured that we will still be there for you after the implementation of your ERP software is complete. Your needs may change, and new challenges may arise as you grow. We’re here with you every step of the way no matter what challenges your business will face. We have expertise in EDI Integration. Shipping Automation. Warehouse Management. Manufacturing Planning, and more. When it is time for you to upgrade, we’ll get you running on the latest technology without interrupting your operations – all on time and on budget.
Our proven Dynamics 365 Business Central (a.k.a. Dynamics NAV) implementation process
More than just sales and implementation: we offer a full suite of services
Do you have customers requesting EDI?
Are you still entering EDI orders manually into your order processing system?
Do you maintain redundant software programs handling EDI?
Are you spending too much time formatting and printing labels?
Do you have a consultant hired specifically for EDI?
If you answered yes to any of these questions, chances are you’re spending too much time managing EDI. Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) provides an integrated turnkey approach in EDI. Our Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) implementation will eliminate messy integration requirements and redundant software packages. Printing UCC-128 or barcode labels will be a snap with a click of a button. You will no longer need EDI consultants when you obtain new trading partners or make changes to existing trading partners. All you need is a communication software and Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV). That’s it, we promise!
Shipping Process Integration
Do you constantly have missing item in shipments?
Do you find it time consuming to find the content in a lost package?
Do you have EDI customers who request package level information for Advance Ship Notice (ASN)?
Are you spending too much time formatting and printing labels?
Do you find the need to go back and forth between your shipping software and your backend software to get tracking numbers?
One of the most time consuming processes is tracking down packages the customers claim they didn’t receive. With Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV), you will know the number of packages, the contents of each package, and the tracking number of each package. We integrate the shipping department into the order fulfillment process by allowing the user to use scanners to pack the order. You will no longer need to use the keyboard to type in item numbers, all they need is a scanner!
Imagine the time your employees will save by bring up all this information within one system. By tracking each individual package and pallet, you will also be able send EDI Advance Ship Notices to your EDI partners with ease. Why? Because all that data entry was done by the shipping department using a scanner!
Do you maintain a large and complex warehouse?
Do you find it difficult training new warehouse staff for order picking?
Have you ever lost track of a few pieces of inventory in your warehouse?
Is the quantity on hand figures in your current system unreliable?
Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) provides a bin locator system allowing the warehouse manager to track inventory flow in real time. With an improved picking system, the order fillers will no longer need to wander aimlessly around the warehouse looking for items. The warehouse management system can provide the exact location of the item to ensure efficiency. In short, Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) will streamline your end-to-end order fulfillment process.
Project & Service Management
Do you find it difficult to tracking the cost and profit for each project?
Do you have problems finding the available resources?
Do you need a better way to keep track of your service staff?
Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) job management allows you to log every phase of your project, from associated tasks to the steps needed for you to properly budget and track cost. In conjunction with project management, Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV)’s service management allows you to track your service technician on a dispatch board detailing where they are, the time they’re to arrive, and the length of time they’re scheduled to be there. This will allows you to effectively plan your resources as new projects come along.
Do you feel uncomfortable with the progress of your upgrade?
Do you feel that your upgrade is taking longer than anticipated?
Upgrades can be tough, but they don’t have to be. With the experienced programmers on our staff, upgrades can become a walk in the park. Not only have we successfully upgraded our own customers, but we’ve also taken over for other companies that have stalled on their upgrades. As the old saying goes, “Things are easier when you know what you’re doing.”
Rescue of Failed Implementations
Are your implementation costs skyrocketing?
Are you missing deadlines after deadlines?
Do you see no end in sight from your consultant expenses?
Have you purchased Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) more than 3 months ago, but still haven’t gone live yet?
We understand the stress caused by any implementations not going according to plan. Not only does it hinder your ability to properly manage your business, but the additional tasks in dealing with the implementation can cause stress on your staff. AP Commerce has helped numerous customers’ lives with their Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) software during the midpoint of their implementation.
Are your consultants hiding behind technical jargons in order to bill additional hours?
Do you feel like you’ve lost control of your software?
Not only are we more than happy to transfer our knowledge of Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) to you, we encourage it! Only knowledgeable users can fully unlock the potential and the power of Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV). Because a knowledgeable user is a happy user, we’re more than happy to transfer all of our programming knowledge on to you. We do this so you may utilize Microsoft Dynamics 365 Business Central (a.k.a. Dynamics NAV) to its fullest. You’ve already paid for the software, and we believe that should come with a complete understanding of your purchase.